Due to the COVID-19 pandemic, from 23rd March 2020 until further notice we will be cancelling all routine orthodontic appointments. We are doing this to follow advice from the government. The reason why routine appointments have to be cancelled is because a) orthodontic appointments require close contact between the patient and the orthodontist and b) we are not permitted to use equpiment such as drills and high pressure air equipment as these can cause widespread dispersal of the virus, hence risking the health of our patients, staff and the wider community.
We are able to carry out consultations with new and existing patients using video. If you would like to book a video consultation please send us an email, advising that you would like to book a video consultation and include a contact telephone number to: email@example.com and one of our staff will contact you and arrange a time that suits you to talk to our orthodontist by video.
We will be able to treat patients for emergency appointments and our arrangements will be as follows:
to deal with queries and treat patients requiring emergency orthodontic treatment
If you think you need to be seen for an emergency appointment please phone us on 02837 525665 between the hours of 10 am and 12 noon and we shall be able to discuss your problem over the phone and offer you an appointment when indicated.
Having a broken brace is not necessarily an emergency unless you are experiencing pain
PLEASE DO NOT ATTEND THE CLINIC IF YOU ARE SELF ISOLATING IE IF YOU HAVE HAD A COUGH OR FEVER WITHIN THE LAST 7 DAYS, HAVE BEEN IN CONTACT WITH ANYONE WITH A COUGH OR FEVER WITHIN THE LAST 14 DAYS OR IF YOU HAVE BEEN INFECTED WITH THE CORONAVIRUS.
We wish to reassure all of our patients that we shall return to normal business as soon as it is safe to do so and in the interim are very happy to discuss any questions you have about your treatment either by phone on 02837 525665 or by email at firstname.lastname@example.org.
We appreciate that some of you may be concerned that your orthodontic appliance is not being checked as regularly as you are used to but please be reassured that for the vast majority of patients the worst thing that can happen with this delay is that your orthodontic treatment may (but won’t necessarily) take a little longer than we had planned.
Here are some tips to help you take care of your teeth and appliance:
If you wear a fixed brace
Make sure you avoid eating hard or sticky foods that can break your brace
Make sure you avoid all fizzy drinks and keep sweet foods and drinks to a bare minimum
If you are going to take sweet foods or drinks take them with meals and not in between meals
If having a snack between meals stick to healthy foods such as cheese, fruit, yoghurt
Remember to take extra care and spend extra time cleaning your teeth
Use a fluoride mouthrinse every day to strengthen the enamel of your teeth and reduce the risk of enamel damage
If you wear Invisalign aligners
If you are due to get new aligners we may be able to provide you with them depending on what stage in your treatment you are at so please contact us by phone or by email and we will be able to advise you whether or not we can give you your next set of aligners
If you have reached the final day of your current set of aligners and we are unable to give you further aligners you can either continue to wear your current set full time as normal or alternatively you can change to wearing them just at nights: in this way they will act as retainers, keeping your teeth in their current positions until we are able to progress you to the next set of aligners.
If you are wearing a removable or functional brace
Continue to wear your appliance as you have been instructed to
Avoid eating hard or sticky food that may break it
Maintain good oral hygiene (toothbrushing)
If your brace is hurting you and you are unable to attend to have it checked, try to wear it part time (eg just during the day or just at night) so that the teeth do not move out of line
We are happy to answer any queries or concerns – just email us at email@example.com or call us on 02837 525665 between 10 am and 12 noon Monday to Friday